Privacy Policy

This Privacy Policy explains how Convert Generation IT LLC (“we”, “us”, “our”) collects, uses, shares and protects information when you use the Attendezz – Attendance App (Android package com.attendezz.cgit.app), the iOS app, the Attendezz face attendance web pages at face.attendezz.com, and the Attendezz dashboard at www.attendezz.com (together, the “Service”).

Developer / legal entity: Convert Generation IT LLC
Address: 1472 COLLINS DR ELBURN IL 60119-9148
Contact: support@convert-generation.com

Attendezz is a workplace attendance and staff management service. A business (your employer, called “the Organization”) creates an account and adds its staff. For staff data, the Organization decides what is collected and why, and we process it on the Organization’s behalf.

Information we collect
a) Account and profile information
Name, email address, phone number, username and password
Job title, department, employee ID, date of birth, date of joining and address
National identity card number (CNIC), if the Organization enters it
Profile photo
Business name and your role (employee, manager or administrator)
b) Employment information (entered by the Organization or by you)
Salary, payroll, wallet and loan details
Leave requests, late-arrival allowances and resignation requests
Documents and files you or the Organization upload
Tasks, task comments and task attachments
c) Attendance information
Shift start and end times, break start and end times, date, and attendance status
How attendance was marked: daily QR code, ID card scan, location, or face attendance
Attendance corrections made by managers, including who made them and when
Attendance marked while offline is stored on your device until it can be sent
d) Location information
When you use a feature: your device location is collected when you mark attendance, scan an attendance QR code or ID card, or add a visit proof. It is used to confirm you are at your workplace or visit site, and it is saved with that record.
Background location (Location Tracker only): if your Organization uses location tracking and you turn it on, Attendezz collects your location even when the app is closed or not in use, only while tracking is active during your work shift. A notification is always shown while tracking runs, and you can stop it at any time.
We ask for location permission only when you use one of these features, and we always explain why first.
e) Camera, photos and face data
Photos you take for visit proofs, tasks, chat and your profile, and ID cards you scan
Face data: when you use face attendance or face registration, the camera captures images of your face. These are used only to verify your identity when marking attendance for your Organization.
Face data is never sold or used for advertising. It is kept for as long as your account is active, and it is deleted when the account is deleted or when you ask your Organization to delete it.
The camera is used only when you start one of these actions, and never in the background.
f) Communications
Group chat messages and files, announcements, notifications, feedback, support requests and demo requests
g) Device information
Device identifier, device model, operating system and app version. We use these to link your account to your device and prevent attendance being marked from someone else’s phone.
Push notification token, used to send you notifications
h) Information that stays on your device
Fitness & Wellness: steps (from your device’s physical activity sensor), water, diet and weight entries are stored only on your device. They are not uploaded to us or shared.
Fingerprint / Face ID login is handled by your phone’s operating system. Attendezz never receives or stores your biometric login data.
How we use information
Create and manage administrator, manager and employee accounts
Record and verify attendance, breaks, visits and location tracking
Let Organizations review attendance, fix attendance problems, and manage payroll, leave and tasks
Generate and export attendance and salary reports
Send notifications about attendance, announcements, tasks, leave and messages
Prevent fraud and misuse, keep the Service secure, and fix technical problems
Respond to support requests and meet legal obligations
We do not use your data for advertising, and we do not sell personal information.
Who can see your information
Your Organization: its administrators and managers can see the staff records, attendance, location records, photos and reports of their own business.
Employees can see only their own records and the information their Organization shares with all staff, such as announcements and group chat.
Service providers process data for us under confidentiality obligations:
Google Firebase (Cloud Firestore, Cloud Messaging, Remote Config) for storage and notifications
Our hosting provider for the Attendezz servers
Map tile providers, to display maps
Discord, for internal operational alerts to our team
Legal reasons: we may disclose information if required by law, or to protect the rights, safety and security of users or the Service.
Permissions
Attendezz asks for each permission only when you use the feature that needs it, and shows an explanation first.

Permission Why
Location Attendance, QR scan and visit proofs
Background location Location Tracker during your shift only
Camera / microphone QR and card scanning, photos, face attendance
Notifications Attendance reminders, announcements, tasks and messages
Physical activity Step counting in Fitness & Wellness (stays on your device)
You can review or change these at any time in Menu → Privacy & Permissions, or in your device settings. Some features will not work without the permission they need.

Data retention
We keep account, attendance and employment data for as long as the Organization uses the Service, or as long as needed for legal, tax or payroll obligations. When an Organization closes its account or removes a staff member, the related data is deleted or anonymised within [90] days, unless the law requires us to keep it longer.
Account and data deletion
You can ask for your account and personal data to be deleted:

by emailing support@convert-generation.com from your registered email address.
Employees can also ask their Organization’s administrator. Some records may be kept where the law requires it, for example payroll records.

Security
We use encrypted connections (HTTPS), access controls based on user roles, and restricted access for our staff. No online service can be completely secure, but we work continuously to protect your information.
Your rights
Depending on where you live, you may have the right to access, correct, delete or export your data, or to object to some processing. Contact your Organization or support@convert-generation.com. We will respond within a reasonable time.
Children
Attendezz is a workplace app. It is not intended for anyone below the legal working age, and we do not knowingly collect children’s data.
Changes to this policy
We may update this policy. The new version will be posted at this page and in the app, with a new effective date. If the changes are significant, we will notify you in the app.
Contact us
Convert Generation IT LLC
1472 COLLINS DR ELBURN IL 60119-9148
Email: support@convert-generation.com
Website: https://www.attendezz.com